EVERY MISSEDMESSAGE IS AMISSED BOOKING.
They message at 11pm. You answer at 9am. By then they've booked somewhere else. Not anymore.
HERE'S THE LEAK.
MID-FADE. UNDER A SINK. HALFWAY THROUGH A COLOUR.
The phone buzzes while your hands are full. It always does. Nobody picks up, because you are the front desk.
AFTER CLOSE, EVERY ENQUIRY GOES COLD.
A question at 11pm is a booking for somebody. Leave it till morning and it's somebody else's.
A FRONT DESK STILL CLOCKS OFF AT FIVE.
Real wages, and the nights, weekends and public holidays are still uncovered.
11:42 pm. The message you never saw.
LAST NIGHT, WHILE YOU WERE CLOSED
"any chance of a cut before work?"
6:12AMNO REPLY
"do youse do kids cuts sat morning"
8:47PMNO REPLY
"how much for balayage, shoulder length"
9:31PMNO REPLY
"hot water system's dead. anyone today??"
6:47AMNO REPLY
"can i move my 3:30 to friday"
7:22PMNO REPLY
"u open on the public holiday?"
10:05PMNO REPLY
IT HANDLES:
The whole front-desk job, ground through one message at a time. All of it live today.
BOOKS.
Real appointments in a real calendar. Availability is re-checked at the instant of writing, so it can never double-book.
RESCHEDULES.
Moves the 3pm, cancels the no-show, offers the next gap. Ownership-checked, so nobody can touch someone else's booking.
ANSWERS.
From your facts only. Hours, prices, staff, policies. When it doesn't know, it escalates instead of guessing.
REMEMBERS.
Returning customers by name, preference and history. Say 'forget me' and they're wiped, no argument.
ESCALATES.
Emergencies, complaints, 'talk to a human'. You get pinged on Telegram with the whole thread, reply once, it's relayed.
ONE NIGHT'S WORK.
Real behaviour, fictional customer. This is the thread your calendar wakes up to.
23:04 / DAN
hey do you have anything tomorrow arvo? fade + beard trim
23:04 / RECEPTION
We do! Tomorrow arvo for a skin fade + beard trim (45 min), Marco has 2:30 or Jess has 4:15. Any preference?
23:05 / DAN
marco 2:30
23:05 / RECEPTION
Booked. Skin fade and beard trim with Marco, tomorrow 2:30pm. See you then, Dan.
23:05 / SYSTEM
CALENDAR WRITE: OK / AVAILABILITY RE-CHECKED AT WRITE / OWNER: NOT WOKEN
DAN'S A REGULAR. IT GREETED HIM BY NAME BECAUSE IT REMEMBERS HIM. IF HE'D NEEDED A HUMAN, THE OWNER'S TELEGRAM GETS THE WHOLE THREAD.
LIVE TODAY. ALL OF IT.
Nothing below is a roadmap promise. It's the kit doing shifts right now.
ANSWERS 24/7
Nights, weekends, public holidays. The after-hours message goes out; the bookings keep landing.
NEVER DOUBLE-BOOKS
Availability is re-checked at the instant of writing. Two people can't hold one chair.
KNOWS YOUR ROSTER
Which barber does what and when they work. 'Anyone free' books whoever's actually free.
YOUR FACTS ONLY
Hours, prices, policies. Yours. If it doesn't know, it asks you instead of making something up.
SPEAKS PLAIN
'Tomorrow arvo', 'next Friday', three questions in one message. Understood first go, never re-asked.
REMEMBERS REGULARS
Name, preferences, history. Any customer can say 'forget me' and they're wiped.
HANDS OFF TO YOU
Emergencies and 'talk to a human' land on your Telegram with context. Reply once, it's relayed.
YOU HOLD THE KEYS
Kill switch, take over any chat, STOP/START opt-out. Australian public holidays blocked automatically.
THE RECEIPTS.
93%
ANSWER-RECALL IN RETRIEVAL EVALUATION. UP FROM A NEAR-ZERO NAIVE BASELINE.
24/7
NO NIGHTS OFF. NO WEEKENDS OFF. NO PUBLIC HOLIDAYS OFF.
LIVE
ALREADY ANSWERING FOR A REAL SALON. NOT A DEMO RIG.
THAT'S EVERY NUMBER WE'LL CLAIM. MORE RECEIPTS WHEN THEY'RE REAL.
SET-UP IS OUR JOB.
WE LEARN YOUR BUSINESS
Hours, services, prices, staff, policies. You talk, we build.
CUSTOMERS TEXT LIKE ALWAYS
Same number, same WhatsApp or Telegram. Nothing for them to download.
IT ANSWERS, BOOKS, HANDS OFF
You get pinged only when a human's actually needed.
It's a managed service. You get a working receptionist, not a config project.
WHAT'S NEXT.
Today it texts and books. Next it answers the phone. Then it shows you exactly what it's earning you.
VOICE
COMINGAn AI that answers the phone. Same brain, same calendar.
OWNER DASHBOARD
COMINGBookings captured, after-hours saves, proof on one screen.
WEB CHAT
COMINGThe same receptionist on your own website.
PAYMENTS + DEPOSITS
COMINGCard on file to kill the no-show.
STRAIGHT ANSWERS.
No. It answers only from your information: your hours, your prices, your policies. When it doesn't know, it escalates to you instead of guessing.
It can't. It checks live availability at the instant of booking, not five minutes before. Two people can't hold one chair.
No. We learn your business, build it and run it. It's a managed service, not software you configure.
It remembers customers so it can serve them better. Any customer can say 'forget me' and they're wiped. Your data never mixes with another business's.
Anytime. You get an alert on Telegram and can step in on the spot. There's a kill switch too, the whole thing stops the second you say so.
A flat monthly service fee. No prices on this page because we won't guess your setup. Book a demo and we'll tell you straight.
STOP THE LEAK.
Tell us about your business. We'll show it booking a real appointment, then have your receptionist live in days.
FORMS NOT YOUR THING? HELLO@FULLYBOOKED.COM.AU